The Property Ombudsman
Salisbury, Wiltshire
Description
The Ombudsman's role is to consider complaints against the agents' obligation to act in accordance with TPO's Codes of Practice and to propose a full and final resolution of the dispute. Where appropriate he will make an award of financial compensation and/or direct the agent to take another action. Consumers are not bound by the Ombudsman’s decision however, registered agents are.
TPO’s Codes of Practice provide agents with OFT approved standards which enhance client protection and saves time and potential legal fees when disputes arise. TPO also provides advice and guidance for agents on matters of best practice and regularly contributes to the trade media.
TPO provides consumers with a free and impartial route to resolve disputes, avoiding potential legal action. TPO also produces consumer guides for buyers, sellers, landlords and tenants and guidance for consumer advisors when dealing with complainants.
TPO is a member of the Ombudsman Association (formerly the British and Irish Ombudsman Association) and adheres to its principles of good governance; independence, openness, transparency, accountability, integrity, clarity of purpose and effectiveness.Ombudsman, Estate Agents, Letting Agents, Property Management, selling houses, renting, letting, ombudsman for estate agents, home information packs, hips, hip, oea, tpo, the property ombudsman. Dispute Resolution, Consumer Complaints, Complaint Handling, Estate Agents, Letting Agents, Commercial Property Agents, Residential Leasehold Agents, Auctioneers, International Property Agents. The Property Ombudsman is located in the Salisbury area of Wiltshire. There are at least 20 other listings in the SP1 postcode area. Solicitors in Wiltshire SP1Number of Employees: 51-200
